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Customer Appreciation Day »
2026 Customer Appreciation Day!
8:00 Registration opens
- Coffee and treats available
- Tours of Prides Corner Farms begin vans will leave from the shipping pad area and last about 40 minutes. Tours will not be running during the Keynote address.
- Plant ID Competition starts - Find the plants around the displays to fill in your sheet
9:00 Welcoming remarks by Mark Sellew
Information Booths open
Learn about the most popular plant brands and visit with the brand representatives and what goes on behind the scenes at Prides Corner Farms:
- Plant Brands - American Beauties Native Plants®, Bloomables, Bloomin Easy, David Austin Roses, First Editions, Endless Summer, Easy Elegance, and Knockout Roses
- PCF Behind the Scenes Booths - Sustainability, Biological controls, Tissue culture, New plants, Spring booking, Online Ordering, and Marketing resources
- IGC Resources/Services - Master Nursery Booth, Clarity Connect, Garden Up, and Brands in Bloom
- IGC Vendors - Griffin Greenhouse, AM Leonard, Myccorhizal Applications, Helena Fertilizer, and Green Island
More Vendors/Tables will to be added to this Mini Tradeshow as we finalize the plans for the day!
The cornhole area will be set up for your enjoyment (or competition) all-day
9:15 – Morning Shipping Pad Tour
Walk the shipping pad with the guys that make it happen and learn how we can ship you what you need, when you need it. It really is an amazing process!
9:15 – Morning Propagation Facility Tour
See how plants are started in our state of the art propagtion and tissue culture lab
10:30 - Keynote Address – Jeff O'Brien, Brands in Bloom
The Leadership Advantage: Building Teams Customers Can Feel - Why do some garden centers attract great employees, create loyal customers, and continue growing year after year while others struggle with turnover, inconsistency, and stagnant growth?
The difference is rarely plants, pricing, or promotions.
It's leadership.
In this thought-provoking keynote, award-winning educator and Brands in Blooms Founder Jeff O'Brien will challenge some of the most common assumptions about today's workforce and share practical strategies for building stronger teams, improving communication, developing future leaders, and creating a customer experience people can't stop talking about.
Drawing from his work with hundreds of garden centers across North America, Jeff will share real-world examples and actionable ideas that leaders can immediately apply within their own organizations.
Whether you lead a team of 5 or 500, you'll leave with practical insights to help your business grow through people.
This keynote also serves as a preview of the upcoming Leadership Masterclass, sponsored by Prides Corner Farms, available to Prides Corner Farms customers.
11:30
- Time to Eat! Food trucks start serving lunch (tacos, BBQ & New Haven Pizza)
- Tours continue and visit the information booths
12:30 – Afternoon Shipping Pad Tour
Walk the shipping pad with the guys that make it happen and learn how we can ship you what you need, when you need it. It really is an amazing process!
12:30 – Afternoon Propagation Facility Tour
See how plants are started in our state of the art propagtion and tissue culture lab
12:30
1:30 - Keynote Address – Lee Ganim
Reflections on 50 Years in the Garden Center Business2:30
- Raffle prizes given out and Plant ID winners announced
3:30
- Festivities end and remember to pick up your gift bag!
Thank you for coming!