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Frequently Asked Questions

It can take around 3 business days from when you place the order to when it's ready to go, but that might vary based on the time of year. Sometimes it might take a bit longer, especially if we don't ship to your area as often. The quickest we can get your order ready to ship is 2 business days, and that includes if you're picking it up yourself.

  • LR - Landscape Ready - plants are well rooted but not up to specified plant size for that plant variety and container size.  During summer and fall plants may have been cut back and are waiting for new flush of growth.
  • RR - Retail Ready - plant is full size, may have buds and flowers, but not in full bloom.
  • BBL - Bud & Bloom - Plants are in full color and great for quick sales

Yes but we still need at least 48 hour notice to have material brought to the loading dock from our multiple field locations.

Many of our deliveries have material on carts and the driver will bring the carts to the end of the truck, or lower them on a lift gate if the truck is equipped with one. Customers are required to unload the carts and bring the empty carts back to the truck so the driver can load them. Any loose material will be brought to the tailgate by the driver.

Freight is calculated based on the amount of space your order takes up and the percentage in reference to the other orders on the truck.  These rates are calculated at the time of shipping, but we can provide estimates prior to that if you need the information.

The minimum order requirement can change depending on the time of year and where you're located. To get the most accurate info about the minimum shipping requirements in your area, it's best to get in touch with the representative who covers your area. They'll have the latest details for you.

Meet the Sales Team

We only sell to landscapers and garden centers. Homeowners can use our "Find a local garden center" search to find a garden center near them to purchase our plants.

We offer 3-tier quantity discounts for each line item based on the quantity shipped on each order.  We also have term discount levels after your first year of purchasing based on the previous year's sales starting with sales over $20,000